{"id":9092,"date":"2025-08-15T10:56:02","date_gmt":"2025-08-15T10:56:02","guid":{"rendered":"https:\/\/desirableportugal.com\/?page_id=9092"},"modified":"2026-02-26T23:12:16","modified_gmt":"2026-02-26T22:12:16","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/desirableportugal.com\/index.php\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<section class=\"wpb-content-wrapper\">[vc_row tz_row_type=&#8221;grid&#8221; css=&#8221;.vc_custom_1497239963970{padding-top: 51px !important;padding-bottom: 66px !important;}&#8221;][vc_column][vc_row_inner css=&#8221;.vc_custom_1498465279848{margin-bottom: 50px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; el_class=&#8221;about-padding&#8221;][vc_column_inner el_class=&#8221;tz-title-about&#8221;][vc_column_text css=&#8221;.vc_custom_1735495637854{margin-bottom: 21px !important;}&#8221;]\n<h2 style=\"text-align: center;\">Terms &amp; Conditions<\/h2>\n[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1760878643530{margin-bottom: 2px !important;}&#8221;]<strong>Desirable Portugal is a trademark of: Redondos Instantes Unip. Lda<\/strong><\/p>\n<p><strong>1600-477 Lisbon \u2013 Portugal\u00a0 &#8211; RNAAT 655\/2021 \u2013 RNAVT 10887<\/strong><\/p>\n<p><a href=\"https:\/\/rnt.turismodeportugal.pt\/RNT\/RNAAT.aspx?nr=655%2f2021\" target=\"_blank\" rel=\"noopener\"><strong>RNAAT LICENSE (Click the link)<\/strong><\/a><\/p>\n<p><a href=\"https:\/\/rnt.turismodeportugal.pt\/RNT\/RNAVT.aspx?nr=10887\" target=\"_blank\" rel=\"noopener\"><strong>RNAVT LICENSE (Click the Link)<\/strong><\/a><\/p>\n<p><em>Each license has the insurance policy number, insurance company and covered amounts. We have upgraded the required insurance amounts for your safety.\u00a0<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Reservations<\/strong><\/p>\n<p>You can reserve your spot through the Booking request form, email, Whatsapp, or Messenger. A deposit will be needed to secure your booking.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Payment<\/strong><\/p>\n<p>Pay your booking deposit with a credit card using secured card processors like Stripe or Sumup. As for the rest, you can settle up before or during the tour, either with a card or cash.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Private Tours<\/strong><\/p>\n<p>It&#8217;s all about you! The tours are private, meaning we can tailor the itinerary to suit your wishes, while keeping the main route outlined on the proposals.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Age is Just a Number<\/strong><\/p>\n<p>Kids under 18 are welcome, as long as they&#8217;re accompanied by an adult.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Cancellation Policy<\/strong><\/p>\n<p>Life happens! If you need to cancel, just give us a heads up at least 7 days (168 hours) before the tour scheduled start, and we&#8217;ll refund you the full amount, minus a 3% fee for transactional fees. If it&#8217;s less than 7 days, unfortunately, we can&#8217;t offer a refund. This amount can be used if you re-schedule your trip for the next 12 months after the planned tour date, or transferred to someone else. For that, please contact us.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Safety first<\/strong><\/p>\n<p>All vehicles are equipped with GPS tracking for our peace of mind.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Child seats<\/strong><\/p>\n<p>Let us know if you&#8217;ve got little ones tagging along, so we can make sure they&#8217;ve got the right seats.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Flexible itinerary<\/strong><\/p>\n<p>If unforeseen circumstances pop up, like bad weather or unexpected closures, we might need to tweak the itinerary. But don&#8217;t worry, we&#8217;ll do our best to keep the adventure going. And if we have to cancel, you&#8217;ll get a full refund.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Vehicle Cleanliness and Conduct<\/strong><\/p>\n<p>We kindly ask that you help us keep the vehicle clean and pleasant for all guests. No food or beverages are allowed inside the vehicle, with the exception of plain water. Please be mindful that other guests will use the vehicle after you and also deserve a clean environment.<\/p>\n<p>Misconduct, such as causing damage to the vehicle, or leaving it excessively dirty with spills or garbage, is unacceptable. If such neglectful behaviour is proven, you may be charged a cleaning and\/or repair fee. While the vehicle is insured, passengers are responsible for damages resulting from their own acts.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Liability<\/strong><\/p>\n<p>Keep an eye on your stuff! We can\u2019t be responsible for any lost or damaged belongings during the tour. And remember, play nice and follow the rules.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Insurances<\/strong><\/p>\n<p>Safety first, always! We&#8217;ve got all the necessary insurance policies upgraded to at least the triple of the minimum required amounts to keep you covered.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Good Vibes Only<\/strong><\/p>\n<p>Let&#8217;s keep it chill! We reserve the right to say bye to anyone who&#8217;s not playing nice and putting others at risk.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Photography<\/strong><\/p>\n<p>Feel free to snap some pics during the tour, just be respectful of others&#8217; privacy. Oh, and we might use some of those pics for promo stuff, hope you don&#8217;t mind!<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Feedback is welcome<\/strong><\/p>\n<p>We&#8217;re all ears! Your feedback helps us to get better, so don&#8217;t hesitate to share your thoughts. If something&#8217;s not right during the tour, tell us right away so we can fix it.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>By booking with us, you agree to these terms and conditions.<\/strong><\/p>\n<p>If you have any questions, please do not hesitate to contact us.<\/p>\n<p>Let&#8217;s make some memories together![\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row tz_row_type=&#8221;grid&#8221; css=&#8221;.vc_custom_1497239963970{padding-top: 51px !important;padding-bottom: 66px !important;}&#8221;][vc_column][vc_row_inner css=&#8221;.vc_custom_1498465279848{margin-bottom: 50px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; el_class=&#8221;about-padding&#8221;][vc_column_inner el_class=&#8221;tz-title-about&#8221;][vc_column_text css=&#8221;.vc_custom_1735495637854{margin-bottom: 21px !important;}&#8221;] Terms &amp; Conditions [\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1760878643530{margin-bottom: 2px !important;}&#8221;]Desirable Portugal is a trademark of: Redondos Instantes Unip. Lda 1600-477 Lisbon \u2013 Portugal\u00a0 &#8211; RNAAT 655\/2021 \u2013 RNAVT 10887 RNAAT LICENSE (Click the link) RNAVT LICENSE (Click the Link) [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9092","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/desirableportugal.com\/index.php\/wp-json\/wp\/v2\/pages\/9092","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/desirableportugal.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/desirableportugal.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/desirableportugal.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/desirableportugal.com\/index.php\/wp-json\/wp\/v2\/comments?post=9092"}],"version-history":[{"count":10,"href":"https:\/\/desirableportugal.com\/index.php\/wp-json\/wp\/v2\/pages\/9092\/revisions"}],"predecessor-version":[{"id":9312,"href":"https:\/\/desirableportugal.com\/index.php\/wp-json\/wp\/v2\/pages\/9092\/revisions\/9312"}],"wp:attachment":[{"href":"https:\/\/desirableportugal.com\/index.php\/wp-json\/wp\/v2\/media?parent=9092"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}